HR Manager
About Us
We craft extraordinary golf travel experiences for the world's most discerning golfers - from elite private clubs and high-net-worth individuals to luxury travel advisors and corporate partners. With offices in London | St Andrews | Ireland | USA | Singapore, we're redefining what luxury golf travel means.
Our values aren't just words on a wall - they're the foundation of how we work:
Excellence | Passion | Integrity | Ambition | Innovation | Authenticity
We're in our "building year" - investing in the people, systems, and culture that will make us the best company to work for in specialist luxury travel. This is where you come in.
The Opportunity
We're looking for a dynamic, people-focused professional to join us as HR Manager - someone who sees HR not as admin, but as culture-building in action.
This isn't a traditional HR role. You'll be working at the intersection of people operations, performance management and cultural activation in a growing, globally distributed team. You'll have the autonomy to shape how we attract, develop and retain great talent while building the kind of workplace people love being part of.
If you're early in your HR career and hungry to learn, or if you're experienced but want to be part of something special in the golf/luxury travel space, this could be your next chapter.
What You'll Own
People Operations (40%)
Manage the full employee lifecycle: recruitment support, onboarding magic moments, offboarding with grace
Maintain our HRIS (HiBob) as the single source of truth - profiles, org charts, documentation
Administer benefits, pension, payroll coordination across multiple entities (UK, Singapore, US)
Ensure compliance with UK employment law as primary jurisdiction, with working knowledge of entry-level requirements in Singapore and the US — supporting the People function as GT Inc. and GT Asia are incorporated and staffed
Manage employee relations with care and professionalism — including day-to-day queries, grievance handling, conflict resolution, and disciplinary processes — ensuring consistency with company policy
Support procurement and vendor management for HR tech stack (HiBob, Happeo, benefits platforms) — including contract renewals, usage optimisation and recommendations for new tools as the business scales.
Manage the logistics of our hybrid/distributed working model
Act as the central point of contact for our global offices — maintaining regular communication with local teams and key office contacts to ensure day-to-day operational needs are met, including supplies, facilities coordination, and general administrative support; while not based on the ground, you'll hold overall responsibility for ensuring each location is well-supported
Performance & Development (30%)
Support our quarterly "Majors" (OKR) performance framework - training, adoption, reporting
Coordinate manager training on 1:1s, feedback, and coaching
Administer performance review cycles and ensure quality conversations happen
Drive career development planning and internal progression pathways
Help build our "GT Academy" - skills curriculum and continuous learning culture
Track development spend and ROI on training investments
Culture & Engagement (30%)
Design and deliver culture-building initiatives: recognition programs, volunteer days, team events
Run biannual employee engagement surveys and drive "You said, we did" action planning
Be the guardian of our values - help teams live them, not just say them
Support our R&A Women in Golf Charter commitments and broader inclusion initiatives
Create content for internal comms (Clubhouse/All hands calls, newsletters, Intranet pages)
Be visible and accessible - someone people want to talk to, not have to talk to
Plan and deliver key events on the social calendar
About You
Essential:
2-4 years in an HR or people operations role (or 1-2 years + relevant degree/CIPD study)
Comfortable with HR tech - ideally HiBob or similar HRIS platforms
Strong written and verbal communication - you can explain complex policies in plain English
Organised and detail-oriented, but not bureaucratic
Confident working autonomously in a remote/hybrid team
Genuinely interested in people - you care about getting it right, not just getting it done
Desirable:
CIPD Level 3 or 5 qualified (or working towards it - we'll support your development)
Experience in travel, hospitality, luxury brands, or sports/golf sectors
Comfortable on camera and in front of groups (for training, All-hands hosting, etc.)
Project management skills - you can run multiple initiatives without dropping balls
Some exposure to international employment or multi-entity structures
Bonus Points:
You play golf or have an affinity for the game (not essential, but it helps!)
You've built something from scratch or scaled a people function in a startup/scaleup
You've lived or worked internationally
You're naturally curious about how great companies are built
What Makes You a Great Fit
You're energised by variety. You love the idea of designing a recognition program in the morning, troubleshooting a visa question before lunch, and hosting a manager training session in the afternoon.
You're a culture-builder, not just a policy enforcer. You know when to follow the playbook and when to create a new one. You understand that great HR management is about enabling people to do their best work while feeling valued and heard.
You're not afraid to be visible. You'll host segments of our monthly Clubhouse calls, run workshops, welcome new starters, and generally be someone people recognise and trust.
You're growth-minded. Whether you're early in your career or pivoting into HR from elsewhere, you're hungry to learn, try new things, and build your craft in a supportive environment.
You're a golf travel believer (or will be). You might not know the difference between St Andrews and Augusta yet, but you're excited to work for a company with real ambition in a sector people are passionate about.
What We Offer
Salary: £30,000 - £35,000 depending on experience
Pension: Workplace pension scheme
Holiday: 25 days + 8 public holidays
Development: Monthly destination training by industry experts; support for CIPD or other study if desired
Culture: Quarterly team outings, volunteer days, recognition programs
Flexibility: Hybrid working with regular London/St Andrews office presence
Growth: Career development planning and internal progression pathways

